We are trying our best to have our games work on every device. The game sometimes does not load well on a certain device.You can replay previous levels to collect more stars to advance! The gates aren’t opening even if I finish the level.We assume you are playing Jewel Academy through Messenger on mobile? If you want to stop playing Jewel Academy, and make sure your progress is saved, please exit the game by pressing the little “x” in the top left corner. I was at a certain level, but the game takes me back to a previous level, or all the way to the start.Thank you very much! You can support us by liking our Facebook page, and by playing the game with your friends! More special weapons, Leagues, Ship skins, and a lot more. We will update the game frequently with additional content and exciting new features. If your device is connected to the internet but the game is showing the message you can click the try again button to make the game reconnect. You can check if your device is still connected to the internet. You need an internet connection to play the game.
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